OPSM Chadstone

The 50% discount did not handle the glasses frame logo properly. The discount is a deceptive Advertisement. Moreover, 50% of the advertisements have the following fonts and the 50% discount can only be obtained by purchasing the second glasses frame. What is even more funny is that it is blurry. When customers walk in, look at the price. Not all eyeglass frames are marked at 50% off for promotions. During the 50% off promotion period, I didn’t see any glasses frames on sale at 50% off.. Then when you want to have additional blackened glasses... the price is more than 50 Australian dollars more expensive than any other store... All the previous prices include the price of glasses and no price is given back.

I have been attending OPSM Chadstone for many years now. My optometrist is a pleasure to deal with. All aspects of the eye examination and the other testing equipment that is used are explained and results shown to me and discussed. The other front of store staff are most helpful and polite. Appointments are easy to arrange either by phone or online and are always on time. I only have great things to say about my interactions with this store on all levels.

What an amazing experience at OPSM Chadstone the minute you walk in the door. The staff are amazingly knowledgeable and very professional. I was attended to by Melissa initially regarding an issue with my glasses. I had explained that I had been dealing with my local OPSM but was unsatisfied with the service. I explained the issue and the constant sore eyes and occasional headaches, with that Melissa proceeded to do some adjustments on my glasses which I had asked at the previous OPSM to do but they were never successful. 20 minutes later I had the best vision on my glasses since getting them. I knew I needed a check up so booked it in. My optometrist was Ravindri who was also extremely professional, attentive and above all calming and explained every process. What can I say other than 5 stars to all the staff, especially Melissa and Ravindri and I highly recommend this OPSM for their service, professionalism and quality, well done OPSM Chadstone you have a new client.

Exceptional service! My visit to the store was made memorable thanks to Mel's enthusiasm, friendliness, and expert guidance. Her genuine passion for helping customers find the perfect spectacle frames was evident throughout. Mel's attention to detail and willingness to assist me in making the right choice truly stood out. I couldn't be happier with the level of service and the wonderful experience she provided. Kudos to Mel for her outstanding professionalism and dedication!